Terms of service

Terms of Service

These Terms of Service govern your use of the Mextrade Ltd website (www.mextrade.co.uk) and any purchases made through it.

By accessing this website and/or purchasing from us, you agree to be bound by these Terms of Service and all related policies.

If you do not agree with these terms, you should not use this website.

 

 

Company Information

This website is operated by:

Mextrade Ltd
Unit 5, Kimpton Trade & Business Centre
Minden Road
Sutton
Surrey
SM3 9PF
United Kingdom

Email: contact@mextrade.co.uk

 

 

Use of Our Website

By using this website, you confirm that:

  • You are at least 18 years old or have permission from a parent or guardian.

  • You will not use our website for illegal or unauthorised purposes.

  • You will not attempt to interfere with the security or operation of the website.

We reserve the right to refuse service to anyone for any reason at any time.

 

 

Product Information

We make every effort to ensure that product descriptions, images, and prices are accurate.

However:

  • Colours may vary depending on device displays

  • Packaging may occasionally differ from images

  • Product availability may change without notice

We reserve the right to limit quantities or discontinue products at any time.

 

 

Pricing and Payment

All prices are listed in GBP (£).

Prices may change without notice.

We reserve the right to cancel orders where pricing errors or inaccuracies occur.

Payment must be received in full before an order is dispatched.

 

 

Order Acceptance

Once an order is placed, you will receive an order confirmation email.

This email confirms that we have received your order but does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including:

  • product availability

  • pricing errors

  • suspected fraud

  • payment issues

If an order is cancelled, any payment received will be refunded.

 

 

Shipping and Delivery

Delivery times provided are estimates only and are not guaranteed.

Mextrade Ltd cannot be held responsible for delays caused by courier services or circumstances outside our control.

Please refer to our Shipping Policy for full details.

 

 

Returns and Refunds

Returns and refunds are handled in accordance with our Returns & Refunds Policy.

Certain products, including perishable goods, may not be eligible for return.

Please refer to our Returns Policy for full details.

 

 

Local Collection Orders

If you choose to collect your order in person, you agree to collect it within the specified collection timeframe.

Fresh food items made to order may be disposed of if not collected within the agreed timeframe and may not be eligible for refund.

Please refer to our Collection Policy for full details.

 

 

Limitation of Liability

Mextrade Ltd shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

All products and services are provided "as available" without warranties except where required by law.

Nothing in these terms excludes or limits liability where it would be unlawful to do so.

 

 

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these external sites.

 

 

Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will be posted on this page and will take effect immediately upon publication.

Continued use of the website constitutes acceptance of the updated terms.

 

 

Governing Law

These Terms of Service are governed by the laws of England and Wales.